Delivery Associate (DA) Rules

Safety - Everything we do must be done safely. While we are fast and efficient, we should never be in a rush. Take the time to operate your delivery vehicle safely, carefully lift packages, and obey all traffic laws. Perhaps even wave or say hello to a few people along the way!

Customer - The customer always comes first, and that's the reason we're here. Take a moment to consider how you would like to find a package on your own doorstep. Ensure you take a high-quality photo to show the customer its location.

Ownership - You are responsible for your route, your equipment, and your vehicle. If an issue arises, do everything you can to resolve it and, if necessary, inform your manager immediately. Remember, we are here to support you.

Communication - It's essential to over-communicate to ensure that everyone is informed and aware of what is happening. Remember, bad news does not improve with time.

Performance Expectations

Attendance - We expect all employees to commit to a regular schedule and to maintain a perfect attendance record. Of course, it’s okay to take vacation and personal days off, but please adhere to the following notice periods:
  • For vacations, please give us at least one week's notice.
  • For personal days, a 24-hour notice is sufficient.
  • If you are sick, please let us know immediately.
  • Vehicle Usage - We provide you with a vehicle and fuel; however, please be aware of the following policies regarding vehicle damage:
  • Any damage to the vehicle, whether light or resulting in a tow, if not reported to Dispatch, will result in the termination of your employment.
  • An at-fault accident or heavy damage will result in termination.
  • A non-at-fault accident may result in termination if accompanied by poor performance.
  • Behavior - Aggression is not tolerated. Verbal or physical threats will result in immediate termination. Furthermore, any verbal frustrations leading to complaints from Amazon, whether from customers or Amazon employees, will also result in immediate termination.

    Kindly submit your information to complete the Part-Time, Delivery Driver application.